HEIACert personnel are aware of the importance of fulfilment the Impartiality Statement through certification activities to eliminate the conflict of interest in according to ISO/IEC 17065 and applicable standard/scheme. All HEIACert personnel have signed our declaration for impartiality and confidentiality.
Employees know the procedure and inform us about any situation that could be considered as a threat to our Impartiality Statement.
a) Situations that HEIACert has considered apply as impartiality commitment:
– We don’t permit financial or other pressures to certify a company/producer to compromise impartiality.
– We do not provide services of:
1. Design, manufacturing, installations, implementing, operating, maintaining or distributing a certified product or a product to be certified,
2. Management system consultancy or internal auditing to the clients where the certification scheme requires the evaluation of the client management system.
3. Consultancy to the company/producer (client);
4. Our certification process doesn’t assign who performed consulting services or worked for the company/producer to assess in the last two years.
5. We do not state or imply that certification would be simpler, easier, faster or less expensive if a specified consultancy/training organization were used.
b) We don’t provide any service that creates a threat to impartiality; we will take the necessary actions to eliminate such threats.
c) We have created the committee for safeguarding impartiality (CSI) whom through annual meetings assure that HEIACert maintains fulfilment of the Impartiality Statement.