HEIACert is not permitted to carry out any activities that may affect their independence or impartiality and specifically, are not permitted to have carried out consultancy activities.

Training is not considered to be consultancy, provided that, where the training relates to management systems or auditing, it is confined to the provision of generic information that is freely available in the public domain.

The trainer shall not provide the participant-specific solution.

HEIACert tacks all necessary actions to safeguard and assure impartiality and independence.